Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: October 11, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and email address
  • Organization name and role
  • Account preferences and settings
  • Communication history with our support team

Usage Information

  • Environment bookings and management activities
  • Feature usage patterns and preferences
  • Device and browser information
  • IP address and location data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send confirmations
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience
  • Detect and prevent fraud and abuse

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing you, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and portability of your data
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Objection to processing
  • Withdrawal of consent

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

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